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Sunday, March 28, 2010

The Power of Acknowledgement

David A. ZimmerPrint
[Click book to purchase]

As a project management professional, I am required to manage teams of people. Through learned inter-personal skills, I lead people to execute tasks without any authority over them. As a result, leadership, motivation, enthusiasm, empathy, and respect become my most important tools as I maneuver the project through many twists and turns with the goal of reaching the project's objectives with the least number of casualties.

I have learned most people simply want to be acknowledged first as a person - someone of value to me - and secondly, recognized for what they have done. I have seen this acknowledgment of others done both very well and horrifically bad. I have seen the results of both methods. I try to learn from both situations and employ the best of what I have seen so I do encourage and not insult.

I look forward to reading this book to learn new tips in acknowledging others, see improvement areas and acquire new habits of helping others reach their potential.

Epilogue: After reading this book, I understand better one small step I did naturally throughout my career - acknowledge people. Unfortunately, I also realized I didn't do it as much as I should have and will endeavor to do a better job in the future. Too much acknowledgement of others' actions is not possible.

This is a short book full of anecdotal examples of the power of acknowledgement. Umlas, the author, did a nice job convincing me of the power of acknowledgement, not through scientific study or numbers, but by the shear testimonies of incidents that occurred within her own life.

I have tested the veracity of the book and suggestions by most recently acknowledging people and I have seen changes in their facial expressions, daily behavior, and so forth. This is some powerful stuff and as project managers, we need all the help we can get to conduct our duties with our team members and stakeholders. This is an excellent book for any manager, project manager, or any human to read.

Umlas postulates if we were to simply acknowledge others in more positive ways and more frequently, the world would be a much better place to live. I agree with her.

Great job, Ms. Umlas and thanks for the book.

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