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Monday, May 09, 2011

The Power of Interpersonal Skills in Project Management

David A. Zimmer
David A. Zimmer, PMP
Chief Business Strategist
American Eagle Group

The Power of Interpersonal Skills in Project Management
Deborah H. Herting

For the past several months, I have been thinking about the importance of interpersonal skills for managing projects. It seems the books written about project management focus on the "tools" - schedules, budgets, resource management, risk, change, etc. But few actually discuss the importance behind the skills needed to manage people - or more to the point for project managers - to influence people who have no real need to listen to you. I am looking forward to seeing what this book has to say about those necessary skills.

Epilogue: I have finished this well-researched discussion of the interpersonal skills so necessary for project managers - or any manager for that fact. The bibliography alone takes up five pages! Obviously, the author, Herting, did a marvelous job of researching the topic. She addressed the various interpersonal skills of a project manager: Communication, Leadership, Team Building, Conflict Management, Political Awareness, Cultural Awareness and Multi-Generational Diversity. Each is very important for the project manager to consider, understand and "manage."

The book convinces the reader the importance of interpersonal skills for the project manager. The maturity level of the interpersonal skills of the project manager determine the project success, the project manager's effectiveness, and the quality of the project results. Too little attention has been paid to this area of the project manager's job. This book brings to the forefront the importance of this area.
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